Data Controller

Under the Turkish Personal Data Protection Law No. 6698 ("KVKK"), your personal data may be processed by Lead Bilişim (Dodurga Mah. Yılmaz Efe Cad. Duhakent Sitesi 82 Ada 2/15 A, Çankaya / Ankara, Türkiye) as the data controller, within the scope described below.

Personal Data Processed

  • Identity and contact information: name, surname, company, e-mail, phone
  • Customer transaction information: support requests, correspondence, uploaded files
  • Transaction security information: IP address, session and log records

Purposes of Processing

Your personal data is processed to provide our products and services, manage support requests, carry out contractual processes, conduct communication activities, ensure information security and fulfil legal obligations.

Legal Basis and Method of Collection

Your personal data is collected electronically through the forms on our website and the customer support system, based on the legal grounds set out in Article 5 of the KVKK: "establishment or performance of a contract", "legitimate interest" and "legal obligation".

Transfer

For the purposes above, your personal data may only be shared with legally authorized public institutions and the business partners we work with, subject to the necessary security measures.

Your Rights

Under Article 11 of the KVKK, you have the right to learn whether your personal data is processed, to request information, to request its correction or deletion and to object. You can send your requests to info@leadbilisim.com.